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€ 0,- mo/ext |
No Personal Suppport Required: Email only support for 12 months from the date of purchase with 8 hours of consultation and a maximum response time of 72 hours during working days (Monday to Friday). |
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€ 8,- mo/ext |
Silver Support Plan: Email only support for 12 months from the date of purchase with 2 hours a week of consultation and a maximum response time of 48 hours during working days (Monday to Friday). |
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€ 12,- mo/ext |
Gold Support Plan: Telephone and Email support for 12 months from the date of purchase with 4 hours a week of consultation and a maximum response time of of 24 hours during working days (Monday to Friday). |
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€ 15,- mo/ext |
Platinum Support Plan: Telephone and Email support for 12 months from the date of purchase with 8 hours a week of consultation and a maximum response time of 8 hours during working days (Monday to Friday). Telephone only support in the weekend through our Standby Service for Priority 1 Calls. |
Anything beyond each Support Plan will be charged at our standard rate for technicians.