Aspect Professional Services – The right support for your Aspect Callcenter
For more than 10 years CallControl is supporting Aspect’s world-class mission-critical callcenter solution. With our specialised experience we ensure you get the most out of your technology investments.
Our Services offerings:
- remote and on-site system management
- system management continuity
- consulting and innovations
- advanced analysis
- projects
- incompany trainings
- support
Improve your business results
Because of our unique combination of deep knowledge of products and business processes, all our services are tailored to the special needs of your business. They are backed by a powerful customer-centric methodology that delivers application solutions to realize improved business results, such as:
- a more efficient and productive workforce
- streamlined customer interactions in your contact center
- improved First Call Resolution with new cost savings
- increased customer loyalty
- advanced analytics through customised historical and realtime reports
- routing optimization and automation
Single point of contact
With a single point of contact, our services and solutions provide you with proactive system support and diagnostics, ensuring that you experience the highest system satisfaction and business performance.